Privacy Statement

J.G. van Dooren B.V. is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

• J.G. van Dooren B.V.
• www.vandooren.nl
• Achter de Watertoren 11
• 2182 DV Hillegom
• Tel +31 252 521064
• info(ad)vandooren.nl

A.R. van Dooren is the Data Protection Officer of J.G. van Dooren B.V. He/she can be reached at alex(ad)vandooren.nl

Personal data we process

J.G. van Dooren B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Your personal data will be used by J.G. van Dooren B.V. for:

• Processing your order
• Handling your payment
• Calling or e-mailing you if necessary to carry out our services
• To deliver goods and services to you

Below is an overview of the personal data we process:

• First and last name
• Gender
• Date of birth
• Place of birth
• Address details
• Phone number
• E-mail address
• Location details
• List of customer contact information via app
• Bank account number
• Address GPS coordinates (in connection with trip planning)

Sensitive personal data

We do not process any sensitive personal data about you.

Automated decision making

J.G. van Dooren B.V. does not, on the basis of automated processing, make decisions about matters that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without the presence of a person (e.g. an employee of J.G. van Dooren B.V.).

J.G. van Dooren B.V. uses the following computer programs or systems:

• Transpas Enterprise (order entry, planning, invoicing, CRM, quotations).
• Salaris XPR (payroll employees)
• Multivers (accounting)
• Microsoft Excel (planning)
• Microsoft Word (communication)
• Microsoft Outlook (email, calendar)
• PTV TLN Planner (trip planning)
• Teleroute (freight offer)
• TimoCom (freight offer)
• WordPress (website development)

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by J.G. van Dooren B.V. and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@vandooren.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

J.G. van Dooren B.V. would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

J.G. van Dooren B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact via info(ad)vandooren.nl

• First and last name. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• Address information. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• Phone number. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• E-mail address. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• Location information. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• List of customer contact information through the Van Dooren Transport APP. Secured externally with WeBuildApps
• Bank account number. Secured with Windows Server 2008 Security + Transpas Enterprise Security.
• Handling your payment. Secured with Windows Server 2008 Security + Transpas Enterprise Security + Rabobank Security + Multivers Security.

Storage terms

J.G. van Dooren B.V. does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

• First and last name > 7 years > Transport and Logistics services.
• Gender > 7 years > Transport and Logistics Services
• Date of birth > 7 years > Transport and Logistics Services
• Place of birth > 7 years > Transport and Logistics Services
• Address information > 7 years > Transport and Logistics Services
• Phone number > 7 years > Transport and logistics services
• E-mail address > 7 years > Transport and logistics services
• Location data > 7 years > Transport and Logistics Services
• Bank account number > 7 years > Transport and Logistical services
• Address GPS coordinates (for trip planning purposes) > 7 years > Transport and Logistics Services

Sales data to third parties

J.G. van Dooren B.V. does not sell your data to third parties and only provides them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. J.G. van Dooren B.V. remains responsible for this processing.

Cookies, or similar techniques, that we use

J.G. van Dooren B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. J.G. van Dooren B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.

You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include advertisers and/or the social media companies. Below is an overview:

• Google Analytics. Name: _utma. Function: Analytical cookie that measures website traffic. Retention period = 26 months